Getting Technical Support
Appendix C. Getting Technical Support
C.1. Remember to Sign Up
If you have an official edition of Red Hat Linux 9 and/or a Red Hat OEM partner kit, remember to sign up for the benefits you are entitled to as a Red Hat customer. To sign up, go to:
http://www.redhat.com/apps/activate/ |
You will find your Product ID on the Registration Information Card in your Red Hat Linux boxed set.
Note | |||
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For more information on how Red Hat's technical support staff can assist you, refer to the Red Hat Installation Support Services webpage at:
Information concerning Red Hat's service level agreements can be found online at:
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You may be entitled to any or all of the following benefits, depending upon the Red Hat Linux product you purchased:
Red Hat support — Get help with your installation questions from Red Hat's support team.
Red Hat Network — Easily update your packages and receive security notices that are customized for your system. For more details, go to:
http://rhn.redhat.com
Under the Brim: The Red Hat E-Newsletter — Every month, get the latest news and product information directly from Red Hat.